Privacy Policy — eBarsa

eBarsa is committed to protecting the privacy and personal data of its users, ensuring that all information is processed lawfully, transparently and securely. This Privacy Policy describes how we collect, use, store and share personal data in the context of using our platform, including data obtained through integrations with social networks such as Facebook, Google or other equivalent platforms.

The data processing carried out by eBarsa fully complies with the General Data Protection Regulation (GDPR/GDPR) of the European Union and other applicable legislation.

1. Data Collected

eBarsa collects only data strictly necessary to ensure proper platform operation and user identification.

1.1. Data provided directly by the user

May include:

•Full name
•Email address
•Phone number
•Profile picture
•Additional information provided voluntarily in the profile or in forms

1.2. Data obtained through Social Network Login

When the user chooses to access eBarsa through social networks (such as Facebook or Google), we may receive:

•Name
•Email address
•Profile picture

This data is used exclusively for:

•Create and authenticate the user account
•Ensure identification within the platform
•Allow clients and professionals to recognize each other

Usage examples:

•For clients, professionals need to identify who requested the service.
•For professionals, clients need to see the name and photo of who will provide the service.

eBarsa does not publish content on social networks on behalf of the user and does not access additional information without explicit consent.

2. Purposes of Data Processing

The collected data is used for:

•Create, manage and authenticate user accounts
•Facilitate communication and identification between clients and professionals
•Improve the user experience of the platform
•Ensure service security and integrity
•Comply with legal and regulatory obligations

Data will not be used for purposes other than those described in this Policy without new consent.

3. Legal Basis for Processing

The processing of personal data by eBarsa is based on the following legal bases:

•Contract execution: to allow the platform to function and provide services.
•Consent: especially in the case of login through social networks.
•Legitimate interest: to ensure security, fraud prevention and continuous service improvement.
•Compliance with legal obligations: when required by competent authorities.

4. Security and Confidentiality

eBarsa implements appropriate technical and organizational measures to protect personal data against:

•Unauthorized access
•Improper alteration
•Accidental loss
•Unauthorized disclosure

These measures include:

•SSL/TLS encryption
•Access control systems
•Continuous security monitoring
•Regular staff training

All employees are bound by confidentiality agreements and are responsible for ensuring the confidentiality of processed information.

5. Data Sharing

eBarsa does not sell, rent or commercialize personal data.

Data sharing only occurs when:

•Necessary for platform operation (e.g.: identification between clients and professionals)
•Required by law or competent authority
•Explicitly authorized by the user
•Involves service providers acting on behalf of eBarsa and strictly comply with GDPR

6. Data Retention

Personal data is retained only for the period necessary to:

•Provision of services
•Compliance with legal obligations
•Resolution of disputes or defense of rights

After this period, data is deleted securely and irreversibly.

7. International Data Transfers

If it is necessary to transfer data outside the European Union, eBarsa guarantees that:

•The destination country has an adequacy decision from the European Commission, or
•Appropriate safeguards are applied, such as standard contractual clauses (SCCs)

8. Rights of Data Subjects

Under the GDPR, users have the right to:

•Access their personal data
•Request correction of incorrect data
•Request deletion of data ("right to be forgotten")
•Object to processing in certain situations
•Request data portability
•Withdraw consent at any time

Requests can be made through eBarsa's official support channels and will be handled within legal deadlines.

9. Cookies and Similar Technologies

eBarsa may use cookies and similar technologies to:

•Improve browsing experience
•Save user preferences
•Analyze platform usage metrics

Users can manage or disable cookies in their browser settings.

10. Updates to this Policy

eBarsa may update this Privacy Policy periodically. Relevant changes will be communicated clearly and visibly on the website or in the application.

11. Contact

For questions related to privacy or to exercise your rights, users can contact eBarsa through the official support channels available on the platform.